Payment Options
Learn about the different options to pay your bill. Seven options allow you to make payments quick and easy.
Levelized Billing
An easy solution to fluctuations in your power bill by spreading it throughout the year.
Electric Rates, Connection Information & Fees
Find current information regarding our rates, fees, and connection procedures.
Available Payment Options
Online
Online
Sevier County Electric System is accepting payments online. Please have your Account Number or Last Name. You will also need to create a password when you setup your account. Then visit Online Bill Pay.
By Mail
By Mail
Sevier County Electric System, P.O. Box 4870, Sevierville, TN 37864
In Person
In Person
Sevier County Electric System, 315 E. Main Street, Sevierville, TN 37862 Monday - Friday 8:00AM to 4:30PM Drive-Thru opens at 7:30AM
After-Hours Drive-Thru
After-Hours Drive-Thru
*Envelopes Provided*
Sevier County Electric System, 315 E. Main Street, Sevierville, TN 37862
Local Banks
Local Banks
Tennessee State Bank, Sevier County Bank, Citizen National Bank, SMART Bank, U.S. Bank, and Home Federal Bank
By Debit/Credit Card
By Debit/Credit Card
Visa, MasterCard, Discover Card and American Express. A convenience fee of 2.45% applies to all credit card transactions.
Bank Draft
Bank Draft
Automatic Bank Draft is the most convenient way to pay your monthly electric bill. Call (865) 453-2887 for more information. To sign up for Bank Draft email billing@sces.net and request a Bank Draft form to be securely emailed to you.
By Telephone
By Telephone
Through our Automated Attendant you can now conveniently pay your electric bill over the telephone. All you need is your electric account number and your Visa, MasterCard, Discover Card or American Express. Call (865) 453-2887 and select option 2. (A 2.45% convenience fee applies.)
Levelized Billing
Now there’s a way to guard against large fluctuations in your monthly electric bill…without ever having to play “catch-up”. It’s called Levelized Billing and is designed to keep your electric bills affordable every month as long as you remain on the plan. It’s the ideal way to accurately anticipate your monthly electric bill. Levelized billing makes your electric bill predictable. Your monthly electric bill is a rolling average of your usage for the past 12 months, plus 1/12 of any difference between levelized bills and actual bills. For instance, this month’s bill would be the average electric usage of the previous 11 months and this current month plus 1/12 of any difference between actual and levelized billing. Because levelized billing uses a rolling average, your monthly bill will vary slightly each month. But because changes in usage are averaged over a 12 month period, there is never a really big bite in the very cold or the very hot months when usage may be high. The only time you have to reconcile is when you decide to leave SCES or you no longer want to participate.
Requirements
- You must be a SCES customer for 12 months at the same location.
- You must have an acceptable pay history.
- Once on the levelized billing plan, you must keep your account current.
- You must sign up for Automatic Bank Draft.
Retail Electric rates - Transition Month Effective Date: April 1, 2024
Residential Rate-Schedule-RS
Customer Charge…………………………………………………………………………………………...... $ 20.06
Energy Charge per kWh…………………………………………………………………………………. 6.871¢
TVA Fuel Cost Adjustment …………………………………………………………………………….. 2.206¢
Residential Rate-Schedule-SRS
Customer Charge…………………………………………………………………......………………………. $ 21.60
Energy Charge per kWh…………………………………………………………………………………. 7.480¢
TVA Fuel Cost Adjustment……………………………………………………………………………….2.206¢
Commercial Rate-Schedule-GSA
Demand 0 to 50 kW for customer with or without contract demand:
Customer Charge………………………………………………………………………………………….. $22.00
Energy Charge 0 to 15,000 kWh per kWh………….....…….....…......…………… 8.684¢
TVA Fuel Cost Adjustment……………………………………………………....………………… 2.181¢
Demand 50 kW to 1,000 kW or demand less than 50 kW but kWh more than 15,000 kWh:
Customer Charge………………………………………………………………………………………….. $50.00
Demand Charge in dollars per kW of demand:
First 50 kW of billing demand per month……….....…………………………....... No Charge
Over 50 kW of billing demand per month………………………………………..... $13.13
Energy Charge per kWh:
First 15,000 kWh per month…………………………………………………………………..…. 8.758¢
TVA Fuel Cost Adjustment ………………………………………………………………………... 2.181¢
Additional kWh per month………………………………………………………………….....… 4.282¢
TVA Fuel Cost Adjustment ………………………………………………………………….……. 2.153¢
Demand greater than 1,000 kW:
Customer Charge…………………………………………………………………………….......……….. $200.00
Demand Charge in dollars per kW of demand:
First 1,000 kW of billing demand per month……………………………………… $13.59
Next 1,500 kW of billing demand per month…………………………………….. $14.81
Over 2,500 kW of demand per month………………………………………………….. $15.21
Plus an additional $14.41 per kW per month for each kW, if any, of the amount by which the customer’s billing demand exceeds the higher of 2,500 kW or its contract demand.
Energy charge per kWh………………………………………………………………………………4.276¢
TVA Fuel Cost Adjustment ………………………………………………………………………… 2.153¢
Beginning / Terminating Service With SCES
New Construction
Sevier County Electric System requires each prospective customer desiring electric service for new construction to:
- Sign SCES’s standard application for service contract.
- Post a deposit or acceptable guarantor’s agreement.
- Pay a service / connection charge.
- Sign an easement.
- Obtain the necessary state electrical permits. (To be purchased by the person responsible for the electrical work.)
- Obtain subsurface sewage system layout from county Health Department.
SCES can install electric service only after satisfactory inspection has been performed by an authorized representative of the Division of Fire Prevention, Department of Insurance,
State of Tennessee.
Deposits & Connection Fees
Deposits
Residential:
Deposit based on FICO score. If no score available deposit will be $250.00. Interest paid on all regular cash deposits.
Commercial & Overnight Rentals:
Please contact SCES for Commercial/Overnight Rental Deposit Requirements
| Read Meter Only | $25.00 |
|---|---|
| Non-CT Installations | $25.00 |
| Non-CT After Hours | $125.00 |
| CT Installations | $150.00 |
| CT Inst. After Hours | $200.00 |
| 0 - 225 amp | $50.00 |
|---|---|
| 400 amp and larger | $200.00 |
| 0 - 225 amp | $75.00 |
|---|---|
| 400 amp and larger | $400.00 |