Services

Before you Report an Outage

breaker_box

Check the Breakers / Fuses

When checking your breaker, be sure to push the switch all the way off and a little beyond the off position before returning it to the on position.

 
 
 
 
neighborhood

Check with Neighbors

Check with your neighbors to see if their lights are also off. If their lights are working, then it may be a problem local to your home only.

 
 
 
 
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Use the Power Action Line (PAL)

865-774-6300

Please Note:

Make sure SCES has correct telephone information (whether it is a land line or cell phone). If you call from a cell phone or borrowed phone, be sure to enter the phone number of the affected location.

About the Power Action Line
 
 
 
 
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Customer Services

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Green Power Switch

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